That's great that you got vouchers for your mistake. That's more than I would have given you.
Have you ever flown internationally before? (yes, Mexico is another country) You never get your bags transferred to another plane you HAVE to exit customs with your own bags. That is FEDERAL LAW.
Never, never, never get routes that are close together when you have to go through customs. If you must, make plans in case the planes or customs is delayed.
I guess now you have learned how to travel internationally like the rest of us. Good job!
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