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Originally Posted by james1
First off, you didn't read my entire complaint, if you did then you would realize most of your reply to me was poor indeed. Your defense of Spirit shows you have no sense of decency and are very biased as you seem to reply to everyone who has an issue in defence of Spirit. Either you are on their payroll or you delight in controversy.
Courtesy, fairness, honesty and customer service should be benchmarks and dignities for ALL who service the public and make money off the public.You apparnetly have very low standards, too bad. I am sure your personality is at a "discount" and we should not expect anything more than sub-standard, dishonest, mis-leading, bullying, lieing and arrogance from you.
I rather thought how useless to even respond to your mis-guided interpretation of my issue with Spirit. Yes they did after much effort, time and aggravation refund the theft of my money, but potentail customers have a right to know what to expect from this so called "discount" carrier. Knowledge makes us wiser about our choices and reduces the number of "surprises" we as customers and people may experience.
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Excellent reply! I just love how you take issue with the person, not with the issue! You're best shot is to claim that I'm getting paid by them? Nice!
You're just proving me right. Thanks!
And no, I'm not an employee of Spirit or even related to them. I am a seasoned traveler who knows how the system works. Do you think Spirit would pay anyone to do this? They are CHEAP!
The way it works is that the CUSTOMER must keep track of what happens as it happens. If you were offered a change, it's you're responsibility to make sure that change doesn't inconvenience you.
You, the customer, are receiving the benefit of travel and you, the customer, are responsible for making sure any change is done to your specifications. At no time did you ask if that was also a "big" seat nor did you try to find out.
If you go to the mechanic, YOU have to tell them what to fix. YOU have to tell the doctor what to do.
When you were in the military, do you remember the chain of command? You do what you are told and assume nothing.
There are many airlines out there, and thanks to competition a cheap airline exists. YOU have a choice. Thanks for not flying Spirit! More seats for me!