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So I'm not clear what your problem is. You are complaining that an airline didn't give your money back when you chose not fly on your booked flight? They gave you a credit for the unused portion of the ticket. If you want an airline with refunds, pay more.
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YES they CHOSE not to fly with Spirit after a flight was cancelled for whatever reason. Spirit offered them the next available flight, but it wasn't good enough.
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You appear to be shifting ground. If you are going to be pedantic and flame everyone in sight, it pays to be accurate... Her booked flight was cancelled and the alternative offered was not suitable. Slightly different from your childish trolling first effort to respond.