Complaint: Customer Service Spirit legally cheated me - AVOID Spirit!
View Single Post
  #14  
Old Sep 30, 2011, 8:14 PM
adamr adamr is offline
 
Join Date: Sep 2011
Posts: 33
Default

Quote:
Originally Posted by jimworcs View Post
You appear to be shifting ground. If you are going to be pedantic and flame everyone in sight, it pays to be accurate... Her booked flight was cancelled and the alternative offered was not suitable. Slightly different from your childish trolling first effort to respond.
Again, calling people names is your way to criticize people? Sad.

What you're not getting from my words is that Spirit booked them on the next flight and they decided it wasn't suitable.

The real problem here is that the route they booked originally, New York -> Detroit -> Fort Myers doesn't run every day. It runs every other day. So if the flight from Detroit was cancelled, that means they would have not been able to travel for 48 hours, but only for that route. Unfortunately Spirit does not have service to Fort Myers except from Detroit.

Again, the airline is responsible for booking the next available flight. They are not responsible to paying the customer's extra cost for finding another mode of transportation if they don't find the next available flight acceptable.

I love your "childish trolling" comments and "flaming everyone in sight" to distract from the real issue. It's quite cute. It really does show the maturity level of the whiners on this board.