And now for the Return Journey saga ....
Thomas Cook Travel had hired an AirTransat plane for the return journey from London to Vancouver. I had booked a "Premium" seat at considerable extra expense so as to get more leg-room and a chance to lie-back & sleep.
All seats in the plane had their reclining mechanisms *locked* so that we had to endure a 10 hr. flight bolt-upright. The Thomas Cook flight staff said there was nothing they could do about it as it was an AirTransat plane.
I am writing to ask for them to return the premium I paid for the extra comfort of a "Premium" seat. Any bets out there?
BTW, the plane was 3 hrs late leaving, and was filthy. The seat-back pockets were like an archaeological-dig with accumulated grot, and the floor around me hadn't been properly cleaned. The plane itself was old and decrepit-looking inside and out. The seat pitch, though "Premium" was little bigger than in Hard-**** section, so no leg-room relief there.
Folks, give yourselves a break and avoid anything to do with AirTransat whatsoever.
AirTransat is based in Quebec.
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