US Airways Flight #732 on July 19,2011
Our flight was delayed by 6 hours, so we missed our connecting flight from London To Inverness. Even though our luggage was checked through(and arrived),we were denied boarding and had to pay again for that flight. I have been e-mailing back and forth with US Airways trying to get a refund for this second ticket. I have sent the documentation they requested and have not gotten a response in over a month. This has been going on since July. I think they're just waiting for me to give up. Well, not without letting as many people as possible know about US Airways lousy customer service. We will never fly with them again. If you know of any other agencies or media I should contact,please let me know.
Thanks.
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