Complaint: Customer Service Unaccompanied minor Boarding Pass issue
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  #7  
Old Oct 21, 2011, 5:46 PM
Gromit801 Gromit801 is offline
 
Join Date: Aug 2007
Posts: 745
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You paid a fee to AA to have your daughter safely escorted until reunited with you. They fulfilled the obligation. Your daughter was never in any danger, and was escorted by an employee the whole time.

TSA is NEVER going to budge on procedures that are decided in Washington by Homeland Security. Get over that.

AA should not have to pay up to satisfy your anxiety, when everything went according to procedure. No one got hurt, no one was endangered, you just got ticked off because you got a piece of wrong information. Humans are involved, and it happens.