Quote:
Originally Posted by Gromit801
Sounds like they were running low of bottled water, and refrained from handing out full bottles to anyone else.
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Gromit, see my previous comments. AA has a policy of "one bottled water per passenger" in business class because some bean counter in Fort Worth figured out it would save them a few dollars on fuel costs despite the fact that many passengers pay thousands of dollars for a one-way ticket. It's but one small example of how not to treat the premium customers the airline seems so very eager to attract lately.