Complaint: Baggage Problem Saudi Airlines lost 3 bags and denies claim
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Old Nov 2, 2011, 5:18 AM
Abooismail Abooismail is offline
 
Join Date: Nov 2011
Posts: 10
Default Thanks Jim

Thanks Jim. I didn't think about the Civil Aviation Authority. I'll try that, but frankly, I've been in Saudi 16 years and really don't expect much from that, but I'll give it go. Lost baggage is understandable (to a point) but stating in their denial of claim letter that the airline searched for the luggage as a "courtesy" and "hopes" we understand is their decision of denial is just too much to fathom. I am probably correct when I state that I spent more time in the (stinky) lost baggage warehouse in Jeddah then any of their employees.