Complaint: Customer Service Call center personnel uninformed
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  #8  
Old Nov 8, 2011, 8:19 AM
Marie Jean Marie Jean is offline
 
Join Date: Nov 2011
Posts: 13
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  • 1 human as me = 105 pounds
  • total weight of my bag and my husband bag = inferior to my weight
  • surplus of one bag 3 pounds taxed by UA "only" 100 $
  • no cabin bag
  • my thin person travelled squezed between 600 pounds persons
  • United Airlines do not reimbursed me as they promised and make me send by mail and call them several times ( means the tactics of let it go )
Please note :

1. Wihin my position as PM, my company of 6'000 persons will never purchase a UA ticket ( and when I say never, it is never )

2. I will send my case to ALL who want to hear me - that is a perfect publicity for 100 $ surtax of thin human

3. I think UA should tax thin persons not 100 $, but 10'000 $


A very proud customer with 105 pounds weight