Complaint: Reservations Etihad name on ticket
View Single Post
  #2  
Old Nov 12, 2011, 3:19 PM
Ombudsman Ombudsman is offline
 
Join Date: Feb 2011
Posts: 136
Default

I would suggest she go the the airport where she will check in well in advance of the outbound travel date and ask at the ticket counter if she can travel on the ticket as issued or if it will need to be changed. Often the agent or a supervisor at the ticket counter has much more leeway with waiving reissue fees as it is a minor change and since none of the dates/flights are changing should not affect the price of the ticket.