Complaint: Canceled / Delayed / Overbooked United Bait and Switch artists
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  #5  
Old Nov 14, 2011, 12:29 AM
Ombudsman Ombudsman is offline
 
Join Date: Feb 2011
Posts: 136
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If you book through a third party the airline does not have your contact info and it is up to the third party (website or travel agency) to inform you of any itinerary/schedule changes. If you were not informed you should file a complaint with whoever you booked the tickets through. Perhaps they will issue some form of compensation for your inconvenience.