Quote:
Originally Posted by jimworcs
What are we to conclude from this bizarre complaint?
You are thin and proud of it and should pay less?
You were seated next to a fat person and want to be compensated?
You want to be compensated because the fat person was heavier than you?
You want to be compensated because you didn't carry hand luggage?
You want to be compensated because your bags were heavier than you?
You weighed your fellow passengers and discovered they were 600lbs?
You are nuts?
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Don't know who is "nuts".
I did not insulted you, so please be so kind and please make the effort to adapt your communication. Of course, if you can ...
Any intelligent person could understand my inconvenience.
It is about absence of flexibiliy in appling rules. I did not say rules are not good. I only say in some cases a minimal flexibility is an advantage when choosing one company or other.
So, in this particular case, UA should take into account :
1. thin passanger
2. a family was not considered such
3. family with 2 lagguages + 1 cabin bag = total weight of all those 79 lbs
4. one family bag only 20 lbs -> no space to take the 7 lbs )
5. other family bag 44 lbs -> from which that famous 7 lbs excedeent
6. correct sizes & weight of the cabin bag = 15 lbs weight
Let's resume :
The family got only 2 total check-in bags + one cabin bag with a total per family of all bags : 79 lbs.
We did fully respect the policy of UA and
not wish to disturb other passangers by taking into the plaine the 20 lbs bags, because the size was 2 inches more.
We did consider is not very polite towards other passangers. An aircraft is planned to keep in the cabin a standard size. An aircraft has a limited space up passangers.
As to date, I do understant this from UA :
A 600+ lbs passanger can carry herself more weight in the plain, squize other passangers and moreover, manipulating dangerously over my head HUUUUGE heavy cabin bag and sizes.
As a passanger, I consider very dangereous for my head to get a huge bag on my head. It is very risky - chances are you really get "nuts".
In the same time, a 105 lbs thin person is surtaxed 100 $ for 7 lb because they was polite and choosed to respect other passangers and not to take into the craft a hand bag with 2 inches more.
It is unfair !
What UA should do :
In my opinion, UA should care more about the safety of their passangers DURING THE FLYGHT and
tax hand cabin bags whose size & weight are way superior of their policy.
Commercially speaking, it is not the very good ideea to make pay a thin respectful passanger.
Well, the opposite is not correct either. So ... Lesson learned. I will become just like others, tooking HUUUGE bags into the plain and blocking the walk of other passangers. There will be difficult to get @ 600 lbs as weight, but with efforts, we can do everything !
PS. even smilies are limited when posting ! What a joke ! LOL