To be honest, most of my travel nightmares have been with United, and I have, up to this point, never had problems traveling on Delta. However, I think part of it is that I know that traveling through ORD is a nightmare, and I find DTW and MSP much more passenger-friendly when it comes to making connections. Plus, I have a healthy skepticism of the entire airline industry, so I keep my expectations VERY low.
You know what they say: beauty is in the eye of the beholder.
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