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Old Nov 21, 2011, 9:31 PM
Matt_FLL Matt_FLL is offline
 
Join Date: Nov 2011
Posts: 100
Default Re: Jetblue Refund

Refunds are handled on a case-by-case basis. You are in my thoughts as you learn about your diagnosis. I’m sure it is very difficult to write an even-tempered letter to JetBlue under the circumstances.

Michelle, you suggested that you have several thousands of dollars in medical bills. However, you also mentioned that you were diagnosed one day prior to this post. That would be illogical if I were an airline employee reading your request for a refund. Can I assume that you had other medical problems prior to your diagnosis?

When calm, I suggest writing in your comments to JetBlue via the website which clearly and briefly explains your request. Be sure to share specific facts. For example, you eluded that your fare was $100 on your post—be sure to put the exact amount and include your ticket or confirmation number.

You may be surprised at the response you get from JetBlue.

Regards,
Matt