Complaint: Check-in / Boarding Sudden New Seat Fees
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  #2  
Old Nov 22, 2011, 12:54 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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I wish you would, but you probably won't. Frequent flyer miles are predominantly racked up by people travelling at their company expense and spent for personal travel. As a result, the market is totally distorted and people no longer buy their tickets on price and quality alone. Delta is the largest carrier in the world and acheived this not by being the best, indeed they became the largest carrier whilst still in bankruptcy. Bankruptcy is the customers way of telling you that your service is crap. Delta found a way around it.. they built up local monopolies and paid off politicians. What you are left with is an airline which cares nothing about the customer, gouges them, particularly at holiday times and does so with impunity. Welcome to the world of Delta.