Matt..
Your puzzling response confirms to the customer that they are indeed right that airlines use dynamic pricing and that it can indeed happen that the price changes whilst processing the transaction.
Whilst I am sure the OP is grateful that you have confirmed that something can happen, that actually did happen to them, I am not sure they needed you to tell them.
You didn't seem to address the fundamental point. It is wrong that a customer accepts an offer by the airline to purchase at a price and during the credit card transaction, the airline changes it's mind and proposes a counter offer. It might be legal, it certainly does happen, but it is wrong.
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