Okay.....Butch Casidy...you are entitled to your opinion as anyone else and personally I don't really care what u think of me. It's just sad that you have this "guilty by association" attitude. Anyway...in regards to one of your comments....how's this? Customer service SUCKS!!!! Everywhere. Not just airlines, everywhere in general. I call HP to discuss a problem with my computer, lucky to get someone who speaks english. Credit card company to dispute a charge ....get some rude jerk. Where I work, there are a few agents that may not be outwardly rude, but won't go out of their way to help someone. I hate it when there is a weather cancelation and i know ther is elderly couple probably barely maing ends meet that have to pay for their own room. I am no saint and have never claimed to be. I have brushed off people at times, and let some real a$$.... get away with crap. Point is, I feel better about myself when I try to help people. I know enough that when I get someone who is really irate and I feel like I'm say somthing inapropriate, I walk away and get another person. Better than saying something stupid. Sure, there are alot of things about ALL airlines that suck....some rules and regs are really anal. I did'nt make them up. I just try to do my best. Your point about flying 40 years ago when times were different, I am sure is very true, but then again keep in mind that so have peoples attitudes about how to have a civilized conversation...instead of screaming obscenities. So don't make generalizations about a person just because they work for an airline. That is just as stupid as the comment about all people from the east coast being jerks. Generalizations such as either of these just breed anger and hatred. There is way too much of that already in this world.
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