jimworcs,
to let you know about this incident. a lady in hijab was protesting against her lcd display not working. they called for security staff and threatened to remove her from theaircraft. all this without passenger ever shouting at them or misbehaving. they got male steward to deal with the problem asking female stewards to do other stuff.
being form middle east doesnt guarantee good behavior towards own people!!
i dont have any conflict of interest. i have flown a quite a number of international airways and havent come across this sort of quick heavy handed responses to such common problems.
with regards to remedy- as i memtioned in my email they do acknowledge but it took them a while to provide this without much sincerety and still no repsonse about missing points.
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