Complaint: Canceled / Delayed / Overbooked 4.5 hours delayed at FRA
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  #14  
Old Dec 1, 2011, 5:57 AM
samson smith samson smith is offline
 
Join Date: Dec 2011
Location: canada
Posts: 10
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Quote:
Originally Posted by Cicero View Post
Jimworcs,

For years regulation 261/04 lent itself to the interpretation you have put on it that delayed passengers were entitled to food and drink only, and for delays over 5 hours they got accommodation, and that passengers on cancelled flights were better off when it came to compensation.

However the ECJ judgment in Sturgeon v Condor and Bock v Air France

http://www.lawreports.co.uk/WLRD/200..._v_Condor.html

given on 19th November 2009 held that delayed passengers whose flights arrived 3 or more hours after the scheduled time were entitled to cash compensation provided in Article 7 of Regulstion 261/04 which in the case of a flight from Frankfurt to New York would be 600 euros per person.
Very nice idea to provide good facilities to passengers by airport authorities, if the flight is delayed or canceled.