Hi,
I agree.. If you were promised 20,000 units then that's what you should receive-- full stop... and you should get it within reasonable time.. what's reasonable? In my mind, barring special circumstances, about 4 to 6 weeks.. not longer..
As to the other issues-- which the OP doesn't specially label as 'racism' but I do think could be generally labeled as such.. my thoughts are this..
COULD it have been racism? Yes, absolutely it could have.. But I also think that the ODDS that it was are low.. To me, racism says that the employee acted in a manner SOLELY based on the other persons perceived nationality or similar characteristic..
None of us where there to see the full exchange and all the details.. in matters like this, I do think that details DO matter.. I also note that only from what the OP writes, and without more clarification- it also seems as if the OP too wasn't privy to the full context of the conversations or interactions..
So, for a claim of racism to be made-- and knowing that it is a rather serious and "heavy" allegation, given what's been disclosed so far, I don't see anything that rises to the level of discrimination.. Perhaps less-than-professional behavior, but again, I think it's fair to note that the OP really wasn't privy to the entire conversation either.. and I think that like a lot of things in life, there is commonly two sides to most all stories.
Travel Safe,
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