On thing BKK about your response. I agree with some it, but the tendancy of airline employees to blame "third party" contractors is infuriating. Airlines needcto specify their requirements hen contracting, including speed of handling etc. it is ridiculous to blame others...if you went into a store and foud the toilet filthy, would the store be able to shrug and say "we contract out our toilet cleaning". It's ludicrous...The airline is responsible for their contractors and employees in delivering their service. The passenger only pays the airline...
|