What phone number (other than 800-772-7117) gets help?
I just waited about 45 minutes and could only get help on 1 or 3 questions. Just got their standard answers on the other 2. If I could get a sypervisor or someone else, maybe I could clear up another problem.
[quote=Dsears3;1203]No, I did not do it for $35.
Not one Spirit Customer Service extension nor number was working yesterday- nor today. I assume this is not new from what I've read of others upset with lost luggage or cancelled flights.
If this is how they treat reservations, and how they train their customer service personnel, can you imagine how much better their maintenance staff and crew are trained?
FYI:
One of the messages I left at a random extension- Marketing- called me back. She started giving me the same "that's the price", "can't do anything about it", until she finally listened and tried to do it herself.
She couldn't explain the discrepancy.
She immediately said she'd pass me to a Customer Relations Manager.
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