[BKK_FLYER]

Hi,

IF that's what you were told then I think you have every right for US to effectively live up to their statements..

That said, the notion that airlines should abolish these restrictions on the cheaper(est) fares because "people live very dynamic and ever-changing lives" I think is misplaced.. Airlines DO have fares available that don't have these types of restrictions..

When you buy a fare, whatever it is, you have to make a risk-reward decision and see if the fare charged relative to the restrictions imposed is a good fit for you under that travel scenario.. For some who are confident that their dates are fixed are well suited to deeply discounted fares that also offer little flexibility.. by contrast a person who might need or expects to need the ability to change, should then buy a fare that affords those flexibilities..

Is there an element of personal responsibility? You bet. Is everything foreseeable? No, not at all.. but again, there are things like insurance that help all of us off-set these unexpected things in life.

In the end if you want more flexibility then it's going to cost you more.. Fares are out there to pretty much fit every situation, and even travel insurance for added protection.

The alternative is that the base fare paid by ALL of us be raised- whether or not we use these flexibilities.