Complaint: In-flight Issue On Board Food & Beverate Receipt Errors
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Old Dec 11, 2011, 9:50 PM
BKK_FLYER BKK_FLYER is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Dec 2011
Location: Bangkok, Thailand
Posts: 42
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Hi,

To me there's two parts to this.. The merchant, in this case the airline employee, has the first and primary responsibility to insure that only the correct charges are being sent thru..

but I also think that as the consumer you to have a role here.. and that's to use reasonable efforts to double check..

however, I do think that ball starts with the merchant and they've got to be sure that only the correct charges are being applied.