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Old Dec 12, 2011, 2:49 PM
Maineflyer Maineflyer is offline
 
Join Date: Dec 2011
Posts: 3
Default No flights to Puerto Rico - No phone call or email

I would like to caution anyone against dealing with Direct Air. From what I have read, they knew in September 2011 that they were cancelling all of their flights to Puerto Rico. We bought our tickets in May 2011 and put down a 50% non-refundable deposit on a vacation home in September 2011. We were notified on Friday (It is now December 2011) that they had cancelled our flight.
What I find challenging and frustrating is that if we had doubts about the flight in September, we would not have put down the deposit on the home. We lost $1200. I am sure there are others because they cancelled thousands of flight. At least, this was there response when I asked if there was anything they would like to do for us as a goodwill gesture since they really should have called us when our flight was cancelled. Or maybe that is not their obligation? Thoughts?
Peace to all.

Last edited by Maineflyer; Dec 12, 2011 at 2:52 PM. Reason: typo