[BKK_FLYER]

Originally Posted by stevicus

The figure for that nine-month period is slightly higher, at 3.49 per 1000 passengers (nearly 1.5 million pieces of mishandled luggage)

Very true.. 1.5 million is a lot as a stand-alone number, but again extrapolate that, it's 1.5 million out of how many?______ millionS

Originally Posted by stevicus

What might be more helpful is if they showed this data and compared it with the actual number of people who checked their baggage

I'd agree with this. It would give a more accurate picture. But I suspect that it would be a somewhat logistical nightmare to drill-down to this data level.

Sure the majority of people would be easy to tally-- those who checked a bag at the main counters at their origins.. but to fair and accurate, you should also include those who checked (or were forced to) a bag plane-side. Many of these bags use manually written 'tags' issued plane-side may not ever get entered into the passengers reservations data...

My only issue here is if we're going to change how the data is collected, I think that the data needs to be collected in a manner that's fair, unbiased and actually shows the complete picture, whatever it may be.

Originally Posted by stevicus

Since they started charging fees for baggage, I take that as an indication that handling baggage is something that's either too much trouble for the airlines or that it's no longer cost-effective to handle both passengers and baggage at the same time.

Maybe.. maybe not.. To me, to make this claim on an objective level, you'd need to go back and take a reasonable data sampling from time periods before bag fees were introduced and an equal data sampling from time periods after the fees were introduced and compare like-to-like data.