Thank you - Hope Direct Air will change their ways
Thank you sincerely, Jim. I think I will go that route. I really hate to think that their are other families who are in my situation or might be shortly (as they are in the middle of a big holiday promotion right now).
I appreciate your taking the time to respond - and I'd like to add that my mother's family is from Shropshire - what a small world.
Thanks again!
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