[aqua108]

I just registered here now. My experiences with Co / United just fe days ago, and also 2010 (United).


I just have to write this.

This year, my trips on Continental Airlines have been so awful in many ways. I believe because of the merger with United.

First, I have been a Continental supporter since 1995 I think. I am Elite this year and I fly to Hawaii yearly. This year marked the year when 11 flight to Hawaii was without my vegetarian meal that I usually get on my flights to Hawaii. And the service with those select flight attendant were ignorant and unfriendly. 11 hours nonstop to hawaii without any meals, not even cheese or crackers, peanuts? what are you insane?

I am very mellow person but this was too much. When I voiced my gripe to a flight attendant, he was sympathetic with me but said this:
“I am not one of the masses”, I was shocked. To be considered not one of the masses just because I am a vegetarian but I am part of the masses still on the same 11 hour flight like everyone else on the same flight. What? They get meals and I don’t.

I went to anther flight attendant and said about meals for vegetarians, She was beyond ignorant when she said to me that “I could buy tapas for $8+”. I looked at her and told her that I did not want tapas and would rather have my vegetarian meal like I am used to getting.

The nerve of her to tell me that “there is a chicken salad and I could just take the chicken pieces out of it”. Seriously, ever since the horrible merger with United, CO has gone downhill. In my 15 years flying CO, no one ever has said that to me on previous CO flights.

Whoever hiring uneducated, unfriendly and ignorant staff should be fired.

Moreover, If there had been something edible to eat I would purchased it, but none applies to vegetarian. Shame on you CO/United.

I will not be flying CO/United again because since the merger began and I talked to lots of CO staff and they agree with me and they do not like the merger.

Now I found out that my Hawaiian trip was counted towards my onepass miles!!! Afterall all that disaster!!! keep up CO/UNTED you’ll be losing lots of passengers with that inconsiderate and careless customer service.

Trust me, there were other passengers who heard the exchanges with me and the flight attendant and they were horrified and felt sorry for me for being on 11 hr hunger flight. I even met CO staff in HNL and told my story and they were very dissatisfied with United.

So regardless what Jeff states in his welcome aboard flight on CO/United, it is all lies, because all he cares bout is being the 1%er.

Bring Gordon back. "Right now, I am wishing that Gordon Bethune would come back to Continental out of retirement as he seemed to have more respect for airline loyalty." (borrowed the line from another thread I just stumbled upon), My sentiments exactly.

2010:

I flew to Hawaii 3 times on Continental and loved it, except on my last leg which was United ofcourse: not by choice.
Plan was HNL - KONA - SFO - EWR.

Well, not only I was delayed 8 hrs in Kona, then the guy made the trip:
HNL - KONA - LAX - SFO - EWR.

Why so many legs? Why the crappy service United?!

Are you getting this CO? United is bad karma!

You think you are so entitled United? Well then I am entitled to my 2 roundtrips vouchers to Hawaii which I have not received yet! Make it up for all the nasty and uncalled for mistreatments especially on long flights.