Same problem only worse
I am fighting the same problem except they had cancelled the front half and back half of my ticket. I originally was flying Des Moines - Denver - Eugene on December 24. Returning the same connection December 31.
So, I had no way to or back from Denver.
After many many calls and emails, I am flying original outbound but have to extend my stay by 2 days with no compensation on the return.
Why do they not have to follow any rules? If I had wanted to make the changes it would have cost me an arm and a leg plus $100 change fee.
I am out the time, hotel, rental car, food, pet sitting fees, parking etc.. for those 2 days.
Unbelievable, from now on I am only going as far as I can drive, or by train.
|