Complaint: Baggage Problem Continential #1115 Dec 17 Delay my bags & they don't care
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  #3  
Old Dec 22, 2011, 12:17 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Ombudsman is right. The only way to have an imact on airlines who provide poor service is to switch carriers...
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