Mr. Ombudsman from CN T........Is it really you?
Alaska fly daily but with only one flight. SEA-IAH 11:25am-5:40pm.......with Houston's traffic...........very hard to make dinner.
IAH-SEA one flight daily 6:30PM-9:24PM .......make it a long day.
Alaska has gogo but no Direct TV. .......I like Alaska. I am MVP G.
I finally got my bags @11:00am the next day.
I called back Continential (another 40min on hold). Finally a lovley voice on the other side, she first think I am lucky to get my bags(smart & seamless integration from
wheresmysuitcase@airportbags.com )
When I ask for compensation, she offer me $75.
When I mention Airline Compliants. org, she offer me $100. Her tone of voice changed. Her pace quicken. She spoke faster.She tried to wrap it up. She asked stupid questions like my address.
Come on..........they knew my address.
Even the dumb one at Continential's Lost/Found & Delay knew my address.............she just does not know my humble little city with 1/4 million residents.
I also e-file compliant with Con. I answered their survey twice. Once a brief one. Second time in depth.
Can't wait to hear from Con.