Direct Spirit Customer Service #s
Call their main office in Miramar Florida
1-954-447-7965
Try exts: 1711 ,1718,1710
All 3 will rarely help you the first time around, an dyou may have to put up with "that's the way it is" responses at first. But be polite, firm and persistent.
I just heard they are now not only charging for all luggage, and curbside check in, but also for WHICH which seat you choose (aisle and window being more expensive than center seats.
Also be careful when you go through online purchasing that you UNcheck the additional insurance and $9. club.
Good luck.
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