[chriscolombo]

When an airline employee is disingenuous, people get upset. When an airline employee tells the truth, people go insane and call them "stupid." If you don't want to hear the truth, don't ask the question. Moreover, if your house is burning down (no food), don't call the plumber (ground staff). Blaming someone for not getting something you are not entitled to is the height of arrogance.

If you fly on Southwest meals are not available for purchase on any flight. By your own logic, you would ostensibly get off the plane, grab the first customer service representative, blame him/her, then cite their name in a letter to the CEO of the company, and call them an epithet. To avoid future problems, know what you are buying before you buy it. If you require a meal, grab something at the airport, buy a first class ticket (not on Southwest), or bring something from home. Calling employees names due to your error only makes you look foolish.

If you still feel the situation is unfair, contact the appropriate department, in this case the food vendor. Let them know that they could have sold even more food had more been available. Vendors listen to money, but do not respond to name calling. Filing a complaint about Rose (WHO HAS NOTHING TO DO WITH THE SITUATION), may have inflated your ego, but accomplishes nothing. In short, if you want your overpriced sandwich follow the above. If you want to vent, then kick something when you get home. Enough said.