Complaint: Reservations Website freakout
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  #2  
Old Jan 2, 2012, 7:37 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Call Visa and find out if there are two transactions pending. Explain the situation and dispute one the charges. Send BA a detailed email outlining what happened and advising them you have been told by Visa that two transactions are pending. This should be relatively easy to resolve, but you must act contemporaneously so it is obvious that you were not making two purchases and just changing your mind.