Bruce,
We’re sorry to hear that your son did not make his connection. We would love to have more details about the story so that we can better understand.
What did the 100 witnesses see or hear? What did American Airlines admit to?
You are posting to a forum with seasoned travelers. It is unusual for an airline to deceitfully blame a two-hour incident on a jet bridge. Help us understand the details behind the situation.
Matt
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