Complaint: Canceled / Delayed / Overbooked Flight 5042 Cancelled 3 months prior no notification
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  #2  
Old Jan 5, 2012, 9:02 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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That letter illustrates perfectly the way Delta treats its customers. Their treatment of you and your family is disgraceful...they will no doubt ignore this letter, but you should also copy it to the DOT. Delta are really the lowest of the low.
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