Complaint: Check-in / Boarding elderly fliers
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  #2  
Old Jan 5, 2012, 10:57 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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You need to file this complaint with the DOT. US Airways failed to meet their obligations under the ACAA Act. There is a link to the complaint section of the DOT in the quick links. I would encourage you to do this, as the DOT is taking a hard line on disability issues.