Complaint: Check-in / Boarding elderly fliers
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  #5  
Old Jan 8, 2012, 2:51 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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Quote:
Originally Posted by jimworcs View Post
The passenger is not required to remind them, beg or repeat the request over and over.
I agree. It is the gate agents responsibility to 1) ask them if they need assistance or 2) seeing that they are elderly, walking with a cane or having difficulty moving to call someone to assist them, especially if they are boarding the aircraft from the ramp.