My family ties was expiring in Oct 30 - I start calling in sept to book a flight to florida and there were no seats available for 2 months - when you call the call center, you are kept waiting for 30 minutes and then they are not much help... I ended up losing the vouchers - they would not refund or extend the expiry date - if you went to the website and bought the flight, there were available dates but they would not give it for familily ties - what a scam....... Don't fly direct air
