Have your son, and his wife talk to AA, and seek being rebooked onto another airline, that can get them to their destination. Being as though this IS AA's fault (mechanical reasons, if cargo door wouldn't latch), they can rebook you onto another airline. I cannot see how they can change it to "weather reasons", unless there was weather in the area, that they are now trying to use as a scapegoat.
As for seeking reimbursements for hotels/ loss time at work, etc.; the airlines do not do this, and really isn't worth fighting for. I would just seek a voucher for the troubles, and being rebooked onto another airline, if AA has nothing to get them to their destination soon.
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