If you read the prior post you wil see how upset I was (using a nice word). Well TODAY I received a written reply from Continental. They totally mis-stated the facts but did apologize. To be fair I have to give them credit for at least answering. They also issued two one-way vouchers (equivalent), so we feel better, but not really satisfied. If we use the vouchers we then most likely will need to supplement them with $$$ to take any type of flight and we are not looking forward to ever flying on this carrier again.
