more positive news
Hello Lost in London,
We heard from SV in JFK that they sent a letter to Saudi Airlines in Jeddah confirming that we reported our bags lost at the time of arrival. A sharp manager in JFK took up the cause and couldn't believe the story. She investigated and found the claim. So now we wait. By the way, I never threatened the airline with a lawsuit and wouldn't. I stated that in the States we have a system called small claims court. Anyone can sue, without a lawyer for claims under a certain dollar amount but, if you get the judgment you also have to collect.
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