Lost in London, I'm a bit confused. When you report the missing baggage you are given a claim number. You are supposed to be given claim forms, which SV forgot to do but sent them. Either way, they were telling us for at least a week to wait, to see if the bags arrived on a later flight. That is the reason for the Fed Ex tracking numbers. So, are you saying that according to the Montreal convention, you have to actually file the claim form at the time of reporting the lost bag? What I understood from the general aviation authorities web site, that airlines operating in Saudi Arabia are supposed to post their baggage rules and regs on their website. There is nothing in the SV website explaining any time frames, consequences, etc. It only states inform the airline of missing baggage upon arrival. Thanks for your information.
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