Complaint: Frequent Flyer Program Lost $9 fare club after 3 days
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Old Jan 30, 2012, 12:46 AM
Radcliff299 Radcliff299 is offline
 
Join Date: Jan 2012
Posts: 1
Default Lost $9 fare club after 3 days

Joined 9 fare club 11/12. Tried to cancel threw American Express. They said had to call spirit. I then found a way to cancel at their web site 11/15. No mention of it not being refundable. Never heard anything from them saying it was cancelled or not. I never was refunded from Amex so I presumed I would have this 9 club for one year and try to make the best of it. But to my surprise when I just tried to pay for a check bag on my flight next week they say I am not a $9 fare club member any more because I did cancell. News to me. I then ask to give me my one year service for my 59.95 but they say they will not. Even after it was only issued for 3 days of the 365 days. Are you kidding me. Any ideas?