Complaint: Frequent Flyer Program Lost $9 fare club after 3 days
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Old Jan 30, 2012, 6:07 AM
A320FAN A320FAN is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jan 2011
Posts: 363
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Quote:
Originally Posted by Radcliff299 View Post
Joined 9 fare club 11/12. Tried to cancel threw American Express. They said had to call spirit. I then found a way to cancel at their web site 11/15. No mention of it not being refundable. Never heard anything from them saying it was cancelled or not. I never was refunded from Amex so I presumed I would have this 9 club for one year and try to make the best of it. But to my surprise when I just tried to pay for a check bag on my flight next week they say I am not a $9 fare club member any more because I did cancell. News to me. I then ask to give me my one year service for my 59.95 but they say they will not. Even after it was only issued for 3 days of the 365 days. Are you kidding me. Any ideas?
The new DOT laws require all airlines too disclose all fees and taxes so you can see the real price of the ticket. There for the $9.00 fare club is history.