According to Air Transportation Regulations:
147. (1) Subject to section 151, an air carrier shall provide the following services to a person, if requested:
- (a) assisting with registration at the check-in counter;
- (b) assisting in proceeding to the boarding area;
- (c) assisting in boarding and deplaning;
- (d) assisting in stowing and retrieving the person’s carry-on baggage;
- ...... the list goes on....