Complaint: Baggage Problem Why Lie? What difference would it make?
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  #5  
Old Feb 6, 2012, 6:26 PM
xjcaptain xjcaptain is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Dec 2011
Posts: 75
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Quote:
Originally Posted by jimworcs View Post
Assume all airline employees are lying....it is their default mode. I think they get special training in how to do it, it is so prevalant.
I find your comments offensive. I have been a captain for nearly 20 years and always try to pass on correct and timely information as soon as I have it during any irregular situation. What I have no control over is if people actually listen or want to know the truth, or would rather complain about things I have no control over such as traffic delays weather delays, unscheduled maintenance etc. Some people truly live up to a saying you heat frequently at the airport... Some people truly do check their brains with their bags.