[cyn42z]

We left State College early for Philly, which I think was a mistake, because we arrived early in Philadelphia and there was no gate for us so we had to go back up in the air and ended up arriving late by 15 minutes. I came into Terminal F, was departing from Terminal A and without the delay, it was only a 40 minute connection to flight 958. I missed the plane, as did 3 or 4 others from the same flight. I have sat on planes when they were held for others, but they wouldn't do that for us, especially since it was the last flight out to Chicago. I then went to the US airways customer service expecting some help. I am 59 years old and have arthritis. I had already walked fast and run and my hip was hurting me. They informed me there was nothing they could do for me- no help with transportation to a hotel and no voucher for a hotel, nothing. Henry, the first person I dealt with was obviously a person with no decision making power. I asked to speak to his supervisor, whose name was Senada.She couldn't have been colder or more uncooperative. At one point, when I asked her name, she started trying to grab my boarding pass for the next morning's flight out of my hand. She then told me that the name she gave me was a false name. I asked to speak to her supervisor and she refused to let me. I ended up staying in the terminal, sleeping maybe two hours on a bench at the departing gate for the morning. The airport never quiets down so it was difficult to sleep. I spent money to buy a blanket and buy a little food. I don't know if I will ever fly U S Airways again. This was a terrible experience.