Complaint: Customer Service Delta Customer Service,Poor at Best
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  #12  
Old Feb 17, 2012, 11:19 PM
hjertsjo hjertsjo is offline
 
Join Date: Feb 2012
Posts: 1
Talking Unhappy with Delta

Had confirmed and paid for seats, we were moved to different seats withour notice. While they are the same priced seats, I would have asked for center seats if that was what I wanted. When Delta was called they basically said there was nothing they could do since those seats were now given to someone else. I guess it never crossed their mind that they gave them to someone else when we had already paid for them. Anyway, this has been pretty much a slap in the face, so we will just cancel our American Express Sky miles card and fly different airlines from now on. When we had problems with American at least they made an effort, Delta has made none. Way to stand up and show your true colors Delta, another pat on the back for American Industry, screw the customer.